Empower your teams with new skills & expert support
Learn key eCommerce skills
My eCommerce courses are the ultimate springboard to your digital career success. Through my courses, participants will learn the tools they need to achieve their goals and thrive in today’s competitive eCommerce world.
Based on my many years working in eCommerce, I have developed an unparalleled curriculum which focuses on the practical application of eCommerce best-practice and tried & tested winning use cases. This ensures that students can immediately put their newly-learned skills to use upon completion of their course.
Hi, I’m Katie…
I have worked in eCommerce for over 15 years and have gained experience across many different sectors including fashion, beauty, home, sports, grocery, marketplaces, & B2B, whilst working with leading global brands.
I create customer-centric eCommerce merchandising strategies which deliver business results and enviable shopping experiences. I provide strategic guidance and thought-leadership to brands across all sectors of online retail, enabling them to meet and exceed important business targets such as conversion rate, average order value and revenue, by developing highly bespoke eCommerce merchandising strategies and optimisation plans.
Services
All services can be tailored to your needs and budget. Get in touch to find out more.
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Training & Courses
Up-skill teams with essential & advanced eCom skills to improve efficiency & effectiveness.
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Experience Audit
Understand your website’s strengths and opportunities to put changes into action.
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Merchandising Outsourcing
An extra pair of hands, as and when you need it. Get support with the day-to-day.
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Site Search Optimisation
Increase search conversion rate by improving search relevancy and resolving user issues.
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Strategy Consulting
Create a strategic roadmap and set key milestones that will help you reach your goals.
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Team Workshops
Accelerate your success. In 1 day, we’ll set goals and create a detailed action plan.
What People Are Saying
“Coming from an in-store background I was nervous about moving to online, but Katie made everything so easy to understand. Taking both courses helped me to understand how to apply my skills online. I learned so much!”
— Kelly, Conversion Co-ordinator
“The essential course helped me to gain a full understanding of eCom VM basics. It’s made me feel so much more confident and I use Katie's tips and tricks daily. I would recommend the course to any beginner who wants to learn the ropes.”
— Alex, Visual Merchandiser
“I wanted to take my skills up to the next level and the advanced course helped me to do this. The KPI improvement tactics alone are worth the cost of the course! I applied Katie's recommendations and saw sales increase immediately.”
— Beth, eCommerce Manager
Katie has featured in…
Contact.
Got a question? Get in touch!
hello@katiewoodhead.com